Terms and Conditions
About Us
All Web site design, text, graphics, the selection and arrangement
thereof, and all software compilations, underlying source code,
software (including applets) and all other material on this Web site
are copyright Heat Electric Limited and its affiliates, or their
content and technology providers. ALL RIGHTS RESERVED.
Permission
is granted to electronically copy and to print in hard copy portions of
this Web site in connection with placing an order with Heat Electric
Ltd or using this Web site as a shopping resource.
Any other use of
materials on this Web site, including reproduction for purposes other
than those noted above, modification, distribution, or republication -
without the prior written permission of Heat Electric Ltd is strictly
prohibited.
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The
information contained in this site
is for general guidance and interest
only. We have made every effort to
ensure that the information provided
is accurate, however Heat Electric Ltd is not responsible for any errors
or omissions present within this website.
Heat Electric Ltd
cannot be held responsible for the
content of links included in this
site connecting to other websites
maintained by third parties.
Making A Purchase
Under the United Kingdom's Distance Selling Regulations, you have the
right to cancel the contract for the purchase of any item within seven
working days of delivery.
Any orders cancelled before dispatch
of goods will incur a £15.00 charge deducted from your refund amount to
cover bank and administration fees.
Please note that you will
be responsible for the costs of returning the goods to us unless we
delivered the item to you in error or the item is faulty.
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Shipping And Handling
All orders for UK Mainland
Standard
Delivery ( up to 21 days )
will be charged at £2 including VAT for values up to £199
£25 including VAT for values between £200 - £2499
£50 including VAT for values between £2500 - £3999
£65 including VAT for values between £4000 - £5999
£105.75 including VAT for values between £6000 - £8999
Premium
Delivery ( up to 7 working days )
will be charged at £4 including VAT for values up to £199
£45 including VAT for values between £200 - £2499
£90 including VAT for values between £2500 - £3999
£130 including VAT for values between £4000 - £5999
£159.8 including VAT for values between £6000 - £8999
Any orders outside mainland UK will be quoted. Please contact our office to confirm on
+44 (0)
1422 231943.
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Delivery Schedule
We will normally deliver your order to you within 7 days or 21 days, depending on the delivery option that you have chosen.
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Tax Charges
For orders made from the UK or the European Union, 17.5% VAT is added.
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Credit Card Security
When the order is placed at our website, credit card numbers are
encrypted using 128 bit encryption. They are only decrypted after they
reach our computer. They are not held in clear text on any web site.
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Guarantee
We guarantee your satisfaction. All of our products come with a 30 day no quibble guarantee.
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Reaching Us
If you need to reach us, please email us on info@heatelectric-uk.com.
Alternatively, you can call on +44 (0)
1422 231943 or fax us on +44 (0)
1422 240589.
If you wish to contact us by post our address is:
Heat Electric Ltd. Wainstalls, Halifax, HX2 7TJ
Heat Electric Ltd. is registered in England: 04533938
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Privacy Policy
Heat Electric Ltd do not disclose buyers' information to third parties.Cookies are used on this shopping site, but only to keep track of the contents of your order once you have selected an item.
Any
information given at the time ordering is collected by ourselves for
the sole intention of completing your order. We do not send marketing
material and your information is dormant after the order is completed.
We do not have access to your payment details (your credit or debit card number) as these gathered and handled by WorldPay.
Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes
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Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive which can be found at
http://www.hmso.gov.uk/si/si2000/20002334.htm
