terms and conditions
About Us
All web site design, text, graphics, the selection and arrangement thereof, and all software compilations, underlying source code, software (including applets) and all other material on this Web site are copyright Heat Electric Limited and its affiliates, or their content and technology providers. ALL RIGHTS RESERVED.
Permission is granted to electronically copy and to print in hard copy portions of this Web site in connection with placing an order with Heat Electric Ltd or using this Web site as a shopping resource.
Any other use of materials on this Web site, including reproduction for purposes other than those noted above, modification, distribution, or republication - without the prior written permission of Heat Electric Ltd is strictly prohibited. |
The information contained in this site is for general guidance and interest only. We have made every effort to ensure that the information provided is accurate, however Heat Electric Ltd is not responsible for any errors or omissions present within this website.
Heat Electric Ltd cannot be held responsible for the content of links included in this site connecting to other websites maintained by third parties.
Making A Purchase
Under the United Kingdom's Distance Selling Regulations, you have the right to cancel the contract for the purchase of any item within seven working days of delivery.
Any orders cancelled before dispatch of goods will incur a £15.00 charge deducted from your refund amount to cover bank and administration fees.
Please note that you will be responsible for the costs of returning the goods to us unless we delivered the item to you in error or the item is faulty. |
Shipping And Handling
All orders for UK Mainland
Standard Delivery ( up to 21 days )
will be charged at £1.81 including VAT for values up to £199
£22.68 including VAT for values between £200 - £2499
£45.37 including VAT for values between £2500 - £3999
£58.98 including VAT for values between £4000 - £5999
£95.96 including VAT for values between £6000 - £8999
Premium Delivery ( up to 7 working days )
will be charged at £3.63 including VAT for values up to £199
£40.84 including VAT for values between £200 - £2499
£81.66 including VAT for values between £2500 - £3999
£117.95 including VAT for values between £4000 - £5999
£145.00 including VAT for values between £6000 - £8999
Any orders outside mainland UK will be quoted. Please contact our office to confirm on +44 (0) 1422 231943. |
Delivery Schedule
We will normally deliver your order to you within 7 days or 21 days, depending on the delivery option that you have chosen. |
Tax Charges
For orders made from the UK or the European Union, 20% VAT is added. |
Credit Card Security
When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. |
Guarantee
We guarantee your satisfaction. All of our products come with a 30 day no quibble guarantee. |
Reaching Us
If you need to reach us, please email us on info@heatelectric-uk.com.
Alternatively, you can call on +44 (0) 1422 231943 or fax us on +44 (0) 1422 240589.
If you wish to contact us by post our address is:
Heat Electric Ltd. Wainstalls, Halifax, HX2 7TJ
Heat Electric Ltd. is registered in England: 04533938 |
Privacy Policy
Heat Electric Ltd do not disclose buyers' information to third parties.Cookies are used on this shopping site, but only to keep track of the contents of your order once you have selected an item.
Any information given at the time ordering is collected by ourselves for the sole intention of completing your order. We do not send marketing material and your information is dormant after the order is completed.
We do not have access to your payment details (your credit or debit card number) as these gathered and handled by WorldPay.
Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes |
Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive which can be found at
http://www.hmso.gov.uk/si/si2000/20002334.htm
